Warranty Policy

Warranty

This Warranty covers only defects in materials or workmanship of the product and its components when used under normal, ordinary conditions. If a defect covered by this Warranty arises, Sunseeker or its authorized representatives, at their sole discretion, will repair or replace the defective Product or components in accordance with this Warranty. The applicable warranty period begins on the date of original purchase from Sunseeker or an authorised Sunseeker reseller, distributor, or dealer.

Warranty Conditions

Registration: Register the product online at https://warranty.elite.sk-robot.com/en/login within 30 days of purchase to receive a 36-month warranty. Without registration, a 24-month warranty will apply.

Battery Warranty: Battery packs are covered for a 24-month period only, regardless of online registration.

Proper Use: The product must not have been misused, abused, neglected, altered, modified, or repaired by anyone other than an authorised service centre.

Approved Parts: Only Sunseeker Elite-approved accessories and parts may be used with this product.

Damage Prevention: The product must not have sustained damage due to foreign objects, substances, or accidents.

Storage Conditions: The battery and product must be stored indoors if the outside temperature is below 0°C.

Exclusions from Warranty

Normal Wear and Tear: Components that experience natural wear and tear from standard use, such as blades, are not covered under this warranty.

Unauthorised Maintenance: Damage, malfunctions, or failures resulting from unauthorised or improper maintenance, handling, or overloading are excluded. 

High-Pressure Washer Damage: Damage caused by exposure to high-pressure washing is not covered.

To make a warranty claim, you must provide proof of purchase in the form of a valid receipt that shows the date and place of purchase.

This warranty is in addition to your statutory rights and does not cover any accessories supplied with the product. All repairs and replacement products are covered under the warranty for the remainder of the original warranty period from the date of purchase.